Mental models/Social Proof
Trust & Safety

Social Proof

Robert Cialdini's principle that people follow the actions of others under conditions of uncertainty, using others' behaviour as information about the correct course of action.

In plain language

People look to others' behaviour to determine the right course of action, especially in uncertain situations. Reviews, user counts, and testimonials are trust proxies.

In the wild

Implementations of this model aren’t wired to this view yet — they live in the implementations table.

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